Privacy policy
MUST SEE (hereinafter referred to as 'MUST SEE' or 'we / we') considers the protection of your personal data as a Data Processer extremely important. We treat your personal data confidentially and in accordance with the provisions of data protection laws. This Privacy Statement explains how, to what extent and for what purposes we process the personal data of customers using the MUST SEE website and app.
Version number: 1.0
Date: 04 / 06 / 2018

  1. SUBJECT OF DATA PROTECTION

The subject of data protection is personal data. Data are personal data when they relate to an identified or identifiable natural person. This includes information such as names, addresses, e-mail addresses and telephone numbers.

  1. COLLECTION, PROCESSING AND USE OF PERSONAL DATA ON REQUEST

Use of our website and our app is usually possible without personal data being provided. You are not obliged to visit this website nor to provide personal data. If you do not provide us with personal data, you may not be able to use all the separate functionalities of this website. For the rest it has no consequences for you. The collection of personal data of the users of our site always takes place on a voluntary basis from the provider, except in the cases mentioned below. We point out that security gaps exist for the transmission of data via the internet (such as communication by e-mail). It is impossible to provide full data protection against any third-party access.
We collect, process and use your personal information that you have provided to us during the booking or creation of an account for our member department, to the extent necessary and as the case may be for the following purposes:

  1. Registration and execution of the contract

»Information you provide when you create an account, such as your name, e-mail address, telephone number, mobile phone number, home address and information provided according to the service used
»We collect, process, and use transaction information regarding your activities on the websites (such as purchases, content you generate or that is related to your account)
»Invoice details and other information you provide in connection with the purchase
»Data collected in connection with assessments, chats and correspondence on the website or via e-mail, fax and regular mail
»Other personal data that we may request from you for special purposes
»If you provide us with additional personal information during your registration, this data will also be used for the implementation of the use relationship.

  1. Make contact

If you provide us with personal data while you are in contact with us, we will use this information as necessary for the following communication.

  1. Marketing

Based on the declaration of consent that you have provided to us, MUST SEE can process and use your personal data for marketing purposes, for example to send you e-mails with general information or that are promotional in nature (newsletter).
You can revoke such consent statements at any time and with future effect. If you no longer wish to receive these e-mails from us ('opt out'), please follow the instructions included in a relevant e-mail that you have received from us; you can opt out of receiving such e-mails from our company. You can also object to such use, insofar as we use your personal data within the legal framework, for example for direct marketing. In both cases, an e-mail addressed to the following address is sufficient: helpjegraag@mustsee.today

  1. Information you provide to payment processors

All payments are processed by a payment processor that meets the PCI DSS standard (PCI DSS stands for payment card industry data security standard and is the data security standard for the payment card sector) and is enabled by us. We do not have the information collected by these external service providers for the processing of your payment, unless you have provided us with this information in connection with your use of the websites or our products and services.

  1. Aggregate information

We may share your information with affiliated or unaffiliated third parties on an anonymous, aggregated basis. Although that information does not identify you personally, the said third parties may in some cases combine the aggregated information with other information they hold about you or receive from other external parties, in such a way that they will be able to identify you.

III. DATA PROCESSING TO MAKE USE OF THE WEBSITE POSSIBLE

When you visit our website, we collect the necessary information to enable you to use the website (usage data). This includes your IP address and details about the start, end and subject of your use of the website, as well as identification data (for example, your login details when you log into a secured area). This data is used to provide and configure the service in accordance with the preferences of the user. These data will be destroyed as soon as they are no longer required and if they are not subject to a retention obligation. For information on the processing of pseudonymous user profiles, see section VII.

  1. DATA PROCESSING FOR MOBILE APPLICATIONS AND DEVICES

If you download data, use our mobile applications or visit one of our mobile-optimized websites, we may collect information about you and your mobile device as indicated earlier in this statement. This may include, for example, data about your location if you release it for our mobile application. We use the information to provide location-related services, such as search results and other personalized content, if approved by you and your device. Most mobile devices offer the option to control or disable location services from the settings menu. For questions about how to disable location services on your device, please contact your mobile service provider or the manufacturer of your device.
For the collection of other personal data transmitted as a result of your use of our mobile applications or your access to our website via a mobile device, we always ask your explicit permission in advance.

  1. DATA COLLECTED FROM OTHER SOURCES

To the extent permitted by law, we may obtain additional information about you from third parties to supplement our account information. This includes demographic and navigation data, credit control data and other information from credit institutions, to the extent permitted by law.

  1. COOKIES

When you visit our website, information can be placed on your computer in the form of a cookie.
This chapter explains which cookies we use, why we use them and how we handle the collected data. We will also discuss how cookies enable our website and app to function properly and why disabling cookies can lead to reduced functionality of the website. If you visit our website without changing your settings, you agree to receive cookies and other tools for collecting data. If you do not accept the use of these cookies, you can adjust your cookie settings at any time. All companies and networks that we work with have their own privacy policies and provide mechanisms that allow users to opt out ('opt out') for tracking and behavioral targeting, either via the advertisement itself or via the opt-out mechanisms in the 'Control or delete cookies' section.

  1. What are cookies?

Cookies are small text files containing information that is downloaded to your computer or mobile device when you visit a particular website. Cookies are then sent back on each subsequent visit to the web page from which they originate, or to another webpage that recognizes the cookie. Cookies are used to make our website work well or more efficiently, and to provide information to the owners of the website.
Cookies have many different functions; for example, they allow you to navigate efficiently between pages, remember your preferences and provide a better user experience overall. Cookies can tell us if you have visited our website before or if you are a new visitor. They also help ensure that the advertisements you see online are relevant to you and your interests.
Cookies can be divided into two broad categories:
»Direct cookies ('first-party cookies'): these are placed directly on your computer or mobile device by us;
»Indirect cookies (third party cookies): these are placed on behalf of us by external parties. We can use indirect cookies for the following purposes: functionality, performance / analysis, advertising / tracking and social media.
The period during which cookies remain on your computer or mobile device may differ per cookie. So-called session cookies are only temporarily stored, namely only during a surf session, and expire when you close your browser. On the other hand, there are permanent ('persistent') cookies that are stored on your computer or mobile device for an extended period of time and are not deleted when you close your browser. These cookies can be used by our website to recognize your computer or mobile device when you open your browser and surf the web.

  1. Why do we use cookies?

We use cookies for various reasons, including:
»Make possible and easier to streamline and streamline the functioning of and your access to our website;
»To monitor traffic flows and surfing behavior in relation to our website;
»Continuously monitor the number of visitors to our website and the types of internet browsers used by our visitors (such as Firefox, Chrome and Internet Explorer) and operating systems (such as Windows and Mac OS);
»Monitor the performance of our website and continuously improve it;
»To personalize and improve your online experience.

  1. What types of cookies do we use?

The cookies used by us and our partners in the framework of our website can each be categorized separately into one of five categories, namely essential cookies, functional cookies, performance and analytical cookies, advertising and tracking cookies and social media cookies. The following table provides some more information about each category and the purpose for which the cookies are used by us and / or third parties.

| What it is for | These cookies are essential to allow you to access our website and all the services available through the website, as well as to enable you to use certain features thereof, such as accessing secure pages. Without these cookies you cannot use certain services, such as transaction pages and secure login accounts. |
| Functional cookies | Functional cookies store information about your choices and enable us to adapt our website to your needs. These cookies ensure that if you continue to use our website or come back, we can offer you services in the manner you have requested. These cookies enable us to:
»Save your location preference if you have set it up on your home page (depending on the application) to receive a local weather report;
»Remember settings you enter, such as layout, text size, preferences and colors;
»Show when you are logged in; and
»Keep availability options.
| Performance cookies and analytical cookies We use performance / analytical cookies to analyze how our website is accessed, used or performed to ensure a better user experience and to maintain, operate and continually improve the website. These cookies enable us to:
»To better understand the visitors to our website so that we can improve the presentation of our content where necessary;
»Test different design ideas for particular pages (such as our homepage);
»Collect information about the visitors to our website, such as where they are located and which browsers they use;
»Determine the number of unique users of our website;
»Improve our website by measuring any errors that occur; and
»Conduct research and diagnostics to improve product offerings.
We use Google Analytics and many other web analytics tools to understand how users interact with our website. Like many other services, these web analysis services use direct cookies to track user interactions, for example in our case to gather information about how users use our website. This information is used to compile reports and create services where we can subsequently improve our website and related services. The reports provide insight into website trends without identifying individual visitors. Some services offer you the option to opt out immediately ('opt out') for tracking in connection with their services. In other words, although this does not apply to the use of cookies on our website, you can disable Google Analytics (opt out) without affecting how you visit our website. You can find more information on how to disable Google Analytics tracking on all of the websites you use here. |
| Advertising and tracking cookies We may allow external companies, including advertising companies (such as Google) to place cookies on our website. Such cookies enable those companies to track and record your activity on different websites where they place advertisements, so that they can show you advertisements that they consider relevant to you during browsing. These cookies store information about the content of your browsing activities, along with an identifier linked to your device or IP address.
These cookies also allow us and external parties to determine whether you have seen a specific or specific type of advertisement and how long ago it has been. This information will be used again for frequency delineation, to allow us to adapt the advertisements you see to you and to measure the effectiveness of advertisements. |
| Indirect (third-party) cookies In some pages on our website, external parties that provide applications through our website may place their own cookies to monitor the success of those applications or to adapt applications to your needs. Because of the way cookies work, we do not have access to such cookies; nor did the external parties have access to the data stored in cookies used by us. Some pages of our website may contain integrated ('embedded') content; such external websites may place their own cookies. |

  1. Control and delete cookies

You have the right to accept cookies at any time or to ensure that they are no longer stored on your device by adapting the settings in your web browser to your own preferences.
We point out that disabling cookies may mean that you can no longer use all interactive functions of the website and / or online courses and content.
Most browsers contain instructions on how to change the cookie settings. Such settings are usually located in the menu 'options' or 'preferences' of your browser.
To restrict only third-party advertising cookies, you can use the following links:
• Your Online Choices
• Network Advertising Initiative
• Digital Advertising Alliance
We point out that not all companies mentioned on these websites place cookies via our website.

  1. Cookies that have been placed in the past

If you have disabled one or more cookies, we may still use information that was stored in cookies before you changed your preferences and disabled the cookies; however, we will no longer use the disabled cookie (s) to collect information.

VII. PSEUDONIEME USER PROFILES FOR ADVERTISING AND MARKET RESEARCH (WEB TRACKING AND ANALYSIS)

MUST SEE uses web tracking systems in the context of advertising and market research and to make your use of our website as pleasant as possible. They enable us to further develop our website and adjust content according to your needs. MUST SEE and external companies can use the information collected on the sites via cookies, web beacons and other similar technology to manage online advertising programs. The aforementioned information enables us, our external advertising services and other external companies to track the activities of users on the internet in time and on various websites and platforms to measure marketing-related statistics, and to provide electronic advertising that can be more relevant. for individual consumers and for a better experience. For information about how tracking works for online purposes and what happens when you enable the 'do not track' option, go to http://www.aboutads.info/choices. In addition, some external companies offer a mechanism that allows you to opt out of their technology. For more information on the opt-out procedure, visit the website of the Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp.

VIII. THE LEGAL BASIS FOR DATA PROCESSING

If you are within the European Economic Area (EEA), the processing of your personal data by us has the following legal basis:
(i.) If we require your consent to the processing of your personal data, that processing is based on Article 6, paragraph 1 under (a) of the General Data Processing Regulation (EU) 2016 / 679 ('AVG'). This article describes when processing is lawful.
(ii.) If the processing of your personal data is necessary for the execution of a contract between you and MUST SEE or for taking pre-contractual steps at your request, it will be based on Article 6, paragraph 1 under (b) of the AVG. Without processing this data, MUST SEE can not execute the contract with you.
(iii.) Where processing is necessary to comply with a legal obligation, we will process your data on the basis of article 6, section 1 under (c) of the AVG, for example in the context of compliance with labor legislation.
(iv.) Finally, where processing is necessary in the context of a legitimate interest of MUST SEE, this location is located in accordance with article 6, section 1 under (f) of the GTC, for example in connection with the detection of fraud.

  1. SOCIAL NETWORKS

Our website contains links to social networks (Facebook, Instagram, Twitter, Google+, Pinterest, LinkedIn). These social networks are operated exclusively by external parties. If you click on the links, information can be passed on to these third parties. We use the so-called 2 click solution (2-click solution). In short, this means that no personal data is passed on when you visit our website.

  1. TRANSFER TO THIRD PARTIES

Your personal data will only be passed on to third parties if legally permitted or if you have given permission in advance. More specifically, we will not sell your data to third parties or market them in any other way. We will only pass on your information to government agencies if this is required by virtue of a legal obligation or as a result of an official order or decision of a judge. We have ensured that our employees and partners are bound by confidentiality and compliance with data protection regulations.

  1. HOW WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES

Except as set out in this Privacy Statement or if you have explicitly agreed to it, we will never pass on any personal data collected to you to third parties, unless we have to share that information in order to comply with your request or in connection with legitimate business purposes. MUST SEE shares personal information under the following circumstances:
We may share your personal information with suppliers or third parties who provide or provide goods or services or otherwise act on behalf of or on behalf of MUST SEE. This may include, for example, our external (IT) service providers, suppliers and partners. These external service providers only have access to the data they need to perform these limited tasks on our behalf.

XII. TRANSMISSION OF DATA TO COUNTRIES OUTSIDE THE EU

Insofar as necessary to enter into or execute the contract (for example to process bookings for activities in countries outside the EU), we will transfer your personal data outside the EU. The same applies if such transfer is necessary for our own purposes. In this context, we ensure that the recipient of the data provides an adequate level of data protection and that the transfer does not conflict with other interests that deserve protection. MUST SEE relies on the discrepancies stated in Article 49 AVG in the event of absence of an adequacy decision or appropriate safeguards under the GDPR (such as binding business rules concerning transfers outside the EEA). In particular, personal data collected by us will only be passed on to countries outside the EU: with your explicit consent; to be able to contract with you; in a way that does not affect your rights and freedoms. If such data is not processed, MUST SEE can not execute the contract with you or you will not be able to use some or all of the benefits and functions associated with your transaction. We endeavor to apply appropriate safeguards to protect the privacy and security of your personal data and to use that data only in accordance with your relationship with MUST SEE and the practices contained in this Privacy Statement. If you still have questions in this respect, do not hesitate to contact our Data Protection Officer.

XIII. REMOVAL OF DATA

We retain data for the duration of your business relationship with us and for as long as necessary under the applicable legislation. Personal data are not kept longer than necessary for the purposes for which they were processed. We keep your personal data as long as you have a member account with us or need our services, so that we can provide these services.
If you are in the European Economic Area and withdraw your consent to the processing of your personal data, all personal data received and stored by you will be destroyed when we no longer need it. This does not apply if we are obliged to keep the personal data pursuant to legislation or regulations. In that case, we only keep the personal data as long as necessary. For more information about where and during which period your personal data will be stored and about your rights regarding removal and transferability, please contact our Data Protection Officer via helpjegraag@mustsee.today

XIV. DATA PROTECTION

MUST SEE has taken the necessary technical and organizational measures to protect the personal data you provide against loss, destruction, manipulation and unauthorized access. Our employees and all persons involved in data processing are required to comply with data protection laws and to treat personal data confidentially. Our employees have undergone the necessary training for this. Both internal and external audits ensure that MUST SEE complies with all data protection procedures.
To protect the personal data of our users, we use the so-called Secure Socket Layer (SSL) protocol, a secure procedure for the online transfer of data. You can see this by the 's' that is added to the address component http: //, which thus becomes https: //, or the icon in the form of a green, closed padlock in the address bar. Clicking on the icon will display information about the SSL certificate used. Whether or not the icon is displayed depends on the browser version you use. SSL encryption guarantees that your data is transmitted in encrypted and complete form.

  1. RIGHTS OF THE PERSONS CONCERNED IN THE EUROPEAN UNION

The General Data Protection Regulation of the European Union and privacy laws of other countries provide data subjects with certain rights. If you want to confirm that MUST SEE processes your personal data, or if you wish to have access to the personal data that MUST SEE may own, or if you have related questions, you can contact us via helpjegraag@mustsee.today
You may also request information about: the purpose of the processing; the relevant categories of personal data; who may also have received the information from us outside MUST SEE; where that information came from (if you did not provide it directly to MUST SEE); where the personal data are stored and during which period they will be stored. You have the right to correct (rectify) the personal data we hold about you if these prove to be incorrect. With a few exceptions, you may request that we delete the data or stop processing it. You may also request us to supplement or update your personal data, or to execute the transfer in an anonymous format, or to block data that is stored in violation of the law; you also have the right to object to processing on justified grounds. You can withdraw your consent to the (further) processing of personal data at any time by us. You may also request MUST SEE to cease use of your personal data for direct marketing purposes. In many countries (including EEA countries) you have the right to file a complaint with the appropriate data protection authority if you are concerned about how MUST SEE processes your personal data. If this is technically possible, we will - upon request - provide you with your personal data or pass it on directly to another processor. You have the right to receive your personal data in a structured and standard format.
In addition to the information set out in this Privacy Statement, you may receive additional and contextual information regarding certain services or the collection and processing of your personal data on request.

XVI. NO AUTOMATED INDIVIDUAL DECISION MAKING

We do not use your personal data for automated individual decision making.

XVII. HOW CAN YOU CONTACT US?

You will find our contact details as responsible body in the colophon.
If you wish to exercise your rights in Section XIV, or if you have any questions about our privacy policy or this Privacy Statement, please contact us at the following address:
MUST SEE

Prins Hendrikkade 32A-3

3071 KB Rotterdam

The Netherlands

Phone: 00 31 (0) 84 867 5112
or by e-mail helpjegraag@mustsee.today
You can contact our Data Protection Officer via the same e-mail address.

XVIII. CHANGES TO OUR PRIVACY STATEMENT

From time to time this Privacy Statement will need to be updated or modified by us to reflect changes in our business practices, way of data collection or organization. We reserve the right to change this Privacy Statement at any time without notice to you other than the posting of the amended statement on our website or, if you have provided us with your email address, sending an email with notification of the change. In this context, we strongly recommend you to check our website often; the date of the last change will be displayed at the top. In no event shall we limit your rights under this Privacy Statement without your explicit and informed consent. If you do not agree with the changes, you must stop using the website and no longer provide personal information to us before the amended Privacy Statement comes into effect. If you continue your use of the website or continue to provide personal data after the amended Privacy Statement has entered into force, you are bound by this new Privacy Statement.